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Unanswered calls will be routed to your voice mailbox, if one is setup.Īudio & Video Conferencing is easy at MTSU with Skype for Business! Integration with You can also add or remove members of your team-call group at My Team-Call Group: if you have set up your team-call group, your calls ring at their phones, as wellĪs your work number. Unanswered calls will be routed to your voice mailbox, if one is setup. You can also add delegates from this window if you haven’t selected them.

My Delegates: your calls ring at your work and also at your delegate's number, if you’ve set them New Number: enter a number where you want your calls to ring (in addition to your work number). Home: your calls ring you at your work and also your home number if your home number hasīeen recorded on the Skype for Business - Tools > Options > Phones window. Has been recorded on the Skype for Business - Tools > Options > Phones window. Mobile: your calls ring you at your work and also your mobile number if your home number If you want calls to ring your work number and another number, select this optionĪnd then choose one of the options from the drop-down menu: You can also add delegatesįrom this window if you haven’t selected them, or click Edit my delegate members on the Call Forwarding window to manage the members. My Delegates: if you have set up your delegates, they receive your calls. The number or contact you have designated, if one is setup. Unanswered calls will be routed to the voice mail of New Number or Contact: type a number where you can be reached at, or select a Skype for Business contact Unanswered calls will be routed to the voice mail on your home phone, if Home: sends your calls to your home phone, if the number is recorded on the Skype for Business - Tools > Options > Phones window. Unanswered calls will be routed to the voice mail on your mobile phone, if Mobile: sends your calls to your mobile phone, if the number is recorded on the Skype for Business - Tools > Options > Phones window. Voice Mail: sends your calls directly to your voice mail, if it’s been set up.

If you want calls to be forwarded immediately and not to ring your work number atĪll, select this option and then select one of the options from the drop-down menu: To access the call forwarding menu, from the settings menu, go to Tools > Call Forwarding Settings.

There are two types of call forwarding available in the Skype for Business client. Unanswered calls to your voice mailbox, setup simultaneous ring in your Skype for

Forward - When forwarding calls to another number from the handset, unanswered calls willīe routed to the voice mailbox of the party to which you forwarded the call.

Key under the Hold option on the phone screen.

Hold - You can place a call on hold by pressing the HOLD key on your phone or the soft.

To perform a blind transfer, press the the soft key under the BXfer on your phoneĭisplay, enter the phone number you want to transfer the caller to and hang up.

Blind Transfer - A blind transfer allows you to complete the transfer before the called party answers.

Transfer will not allow you to complete the transfer until the called party answers. An assisted transferĪllows you to remain on the line to announce the call to the called party.

Monitored Transfer - The transfer button on your phone is an assisted transfer.

Check your handset model, then refer to either the AudioCodes 420 or AudioCodes 440 Quick Reference Guide